1. Orders and Payments
- We currently accept cash or bank transfer.
- A non-refundable booking fee of £10 per cake tier is required within 7 days of booking (Celebration cakes) with balance paid on or before collection or delivery.
- For Wedding cakes we require a non-refundable booking fee of at least 25% is to be paid on booking. The full balance must be paid at least 2 weeks before the date of the wedding.
- Please give at least 4 week’s notice where possible so that we can endeavour to accommodate your order. Subject to availability.
- All orders are the property of Every Cloud Cakes and Bakes until paid for in full.
- All designs are completely bespoke and all cakes are therefore priced on an individual basis. We will work with you to understand your requirements so that we can agree on a final design.
2. Delivery and Pickup
- Collection for all orders is from 38 Regent Drive, Skipton, BD23 1AY at a pre-agreed time.
- Cakes should be stored in a cool dry place in the box they are delivered in to maximise freshness.
- We currently only offer delivery for wedding cakes. Delivery fees apply based on distance.
3. Product Quality and Allergies
- Our products are made in a kitchen that handles nuts, dairy, gluten, and other allergens. We cannot guarantee the absence of cross-contamination.
- It is the customer’s responsibility to inform us of any allergies or dietary restrictions before placing an order.
4. Liability
- Once an order has been delivered or picked up, we are not responsible for any damage caused due to mishandling, improper storage, or transport.
- Cakes should be stored in a cool dry place in the box they are delivered in to maximise freshness.
- We shall not be held liable for any allergic reactions or other adverse effects caused by our products.
5. Intellectual Property
- All content on our website, including images, logo, designs, and text, is the property of Every Cloud Cakes and Bakes. Unauthorised use or reproduction is prohibited.
- We reserve the right to use images of any creation for marketing purposes.
6. Amendments
- We reserve the right to modify these terms at any time. Any updates will be posted on our website and will take effect immediately.